Every worship leader faces the same challenge: How do you help your congregation move from passive listening to active singing? Forget gimmicks or manipulation. Try these strategies based on fundamental principles and the unique character of your local congregation.
Start with the Fundamentals
Before you customize anything, master the fundamentals that work across congregations. Here are four choices you can make that will help almost any congregation. Probably yours!
Choose familiar songs. More often than not, your congregation will sing what they know. Worship leaders trying to encourage their congregation to sing must resist the temptation to introduce new songs every week and instead cycle through a smaller repertoire more frequently. Believers who recognize the tune are more likely to sing-along.
Choose singable ranges. The sweet spot for congregational singing runs just over an octave (from about lower A up to D). Most people can sing those notes comfortably and can sing powerfully at the higher (but not highest) end of that range. But if you stretch these boundaries, you will begin to lose voices. A song might sound spectacular when a professional singer stretches to their vocal limits, but congregational worship demands accessibility over artistry.
Choose contagious volunteers. In many ways, your platform team sets the temperature for the entire room. Recruit people who genuinely and OBVIOUSLY love to worship the Lord with singing, not just skilled musicians. Choose countenances that engender congregational singing. Avoid “poker players”—stone-faced musicians who may execute proficiently while communicating disinterest.
Choose participatory beginnings. The opening of a worship service disproportionately affects whether people engage or not. Start with a song your congregation knows (and loves). Save the new material for later in the service, after people have already opened their voices and their hearts. Strong beginnings create momentum that can carry through the entire worship experience.
Know Your People
Generic strategies might produce generic results. Greater results come from understanding your specific congregation.
Dwell with your congregation. Peter’s instruction to husbands (1 Peter 3:7) applies to worship musicians and ministry leaders: dwell with your people in an understanding way. Study their spiritual seasons, their struggles, and their joys. Good ministers notice grief, divisions, and spiritual hunger. They can tell when someone’s questions hide deeper wounds and they can discern when a moment needs challenge or comfort. Worship leadership certainly requires musical competence, but it also calls for genuine relationship and pastoral sensitivity.
Study your church’s loudest moments. When does your congregation sing with genuine passion? Was it during a particular service? Baptism Sunday or a missions emphasis? Was it a specific moment during your service? Maybe during communion or after the sermon? Identify these peak experiences and learn from them. What songs did you sing? What was the emotional context? What can you learn from this?
Promote your church’s loudest singers. Every congregation has pockets of enthusiastic singers. Maybe they sit in the front row or cluster in a side section. Worship leaders who want to encourage congregational singing learn from these groups. What draws them to sing? How might you expand their influence? You might consider turning the congregational lights up (or down!). Here’s an old trick: consider recruiting some of these natural leaders for your worship team.
Pick Your Direction: Bulk or Cut?
Bodybuilders (I’ve been told) understand a principle worship leaders often miss: you cannot simultaneously build muscle and cut fat. Bodybuilders alternate between two phases: bulking (eating more calories to build muscle mass) and cutting (eating fewer calories to lose fat and reveal muscle definition). Since people can’t effectively build muscle and lose fat simultaneously, bodybuilders cycle between these approaches to maximize both growth and definition. Similarly, strategic churches should choose their focus and pick a direction.
“Bulk” by lowering participation thresholds. Does your congregation need more people engaged, regardless of skill level? Form a “gang choir” that doesn’t even rehearse (the congregation doesn’t rehearse either!), but includes some of the most enthusiastic singers in your church. Consider forming a spontaneous choir by inviting anyone to join you on the choir risers for the final song. Do they need to be mic’ed? Probably not! But a season of “bulking” will encourage your entire congregation to sing by creating opportunities for participation that prioritize willingness over ability.
“Cut” by raising participation standards. Does your congregation suffer from unfocused energy or poor execution? Consider auditions for your worship team. Purge songs that no longer serve your mission. Transition unhelpful musicians off the platform. Sometimes excellence requires the difficult decision to transfer sincere volunteers to different opportunities where their giftedness can be best used for the kingdom.
Your congregation’s spiritual maturity, musical background, and current engagement levels determine which approach serves them best. Pick your direction and remember, you cannot do both simultaneously.
Choose Your Battles
As a worship leader, your energy is finite (amen?). You can’t do everything, so invest your efforts strategically. Here are four ideas to consider.
Focus on the majority, not the minority. Every congregation has people who critique song choices and musical decisions. These critical voices often seem big in our thoughts, but they often represent a small group. Ignore the cranky corner that cannot be pleased and design your worship services for the 80% who want to engage rather than the 20% who resist change.
Discover what makes your leaders sing. What moves your pastor to join in? Pick a song before the sermon that fills his heart and gives your church an enthusiastic preacher. What songs do your church elders know? When people see their church’s leadership engaged, they will follow. And when you see your church leadership engaged, you are getting a strong clue about what resonates with your congregation’s spiritual DNA.
Listen beyond Sunday morning. What songs emerge naturally in your church’s small groups? What do the women sing at their Bible studies or what do the men sing at their breakfast gatherings? What music energizes your children’s and student ministries? These organic choices can reveal your congregation’s true musical preferences.
Target your leadership pipeline. Send your small group leaders a monthly email with lyrics and links to new songs you plan to introduce. When these leaders learn the music ahead of time, they might become advocates rather than obstacles. They model engagement for their groups and smooth the path for congregational adoption.
Moving Forward
Encouraging congregational singing in whatever way you can. Embrace the universal principles, customizing them for your unique congregation. Study your people as carefully as you study your music. Concentrate on your platform’s performance to the degree that it helps your congregation’s participation.
The congregation that sings together grows together. With God’s help, shepherd their harmonies and their hearts. “Let us exalt his name together.”
It sometimes seems to me that worship leaders "ambush" the congregation by using unsingable ranges, or by changing the expected rhythms, or by switching the melody. It sends a message, "Your singing is not needed. Just listen to us real musicians."
And if you want your children to sing, range becomes even more important! (If it lingers much below middle C, they physically can't participate.) And if we don't intentionally teach our children to sing, and invite them to participate in corporate worship, they won't (be able to) do it as adults.